In the interest of being honest, I have to
talk about some recent failures I have had as an adult. These are not massive,
mind-blowing, life-ruining failures, but the ones that just kind of grind your
gears. I also fully believe that there is a lesson in everything. I have
learned an odd lesson through these experiences, but nevertheless, here we go.
Experience One:
When my mom was teaching
me how to quilt, I got to a point where she was not around and the thread
ran out. I had NO idea how to fix it and the manual for the sewing machine was
no help. The pictures did not include every step, and the instructions were not
accurate. I spent at least twenty minutes looking up instructions online and
finding YouTube videos to give me an idea of how to fix it. Even then, I
figured it by mistake.
Experience Two:
I have a tendency to break things or get
things stuck. The other morning, I was SO sure that I got the bottom of my mini
blender stuck. As it turns out, it wasn’t stuck at all. It was doing exactly what
it was supposed to be doing. How did I figure that out? Matt read the manual
and realised the bottom piece was not supposed to come off at all.
So. Where is the lesson in all of this? The
importance of proper manuals. Had the manual for the sewing machine been
accurate and maybe showed better pictures, then I would have been able to
figure things out properly. The manual for the mini blender was too wordy and
did not help me with not panicking about the “broken” pieces.
It is companies like Manualise that specialise
in technical documentation that are
oh-so important to any kind of product. Thinking about the manual for a product
isn’t something you should be worrying about. Leave it to Manualise to come up
with the best way to represent your company.
The people over at Manualise are brilliant
at what they do. They can match your colour scheme and brand. Whether you’re
looking for some wonderfully illustrated manuals that show your consumers how to piece things together (or reassure
them that they haven’t broken it) or one that explains what all the elements
are for, Manualise has you covered.
Manuals are a part of life. They’re an
overlooked part of life. A good manual is worth a lot to a consumer. It can mean
the difference between a bad review and a good one online. It’s a small thing,
but it’s something I’ve been thinking a lot about as I’m buying new products
for the flat.
That’s all for me! Check out Manualise for
quick delivery, high quality work for your products. It’s a skill I certainly
wish I had.
What is the worst OR best experience you’ve
ever had with a manual? I feel like we all have a story about it, so share in
the comments below!
-Daniella
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